![]() If you use the "primary HD stream" option to view your camera this is using the full HD stream instead of the lower quality default stream normally used. Stream settings set too high when viewing using "primary HD stream". To this end it is best to ensure all other apps are closed fully and not left running in the background on your device to ensure the app can make the most of the available processing power. If the connection is slow then allow a little more time for this.ĭepending on the CPU and memory on your mobile or tablet it may be that other apps are using too many resources. For most connections this need only be a few seconds. It is important therefore to give the page a chance to load before moving onto the next page. For example, if you go to, advanced settings then tap the About device page too quickly the camera will not be able to keep up and the page will not load correctly. For a guide on how to check the strength of the cameras wifi connection click here.Īs the app is connecting to your camera (effectively a remote device) over P2P it needs to fully load each page before you move on to a new page. If the camera does not have a good and strong connection to the local WiFi network then this can cause issues with the app as the connection may drop out or be very slow. ![]() If you find during use of the app that it crashes, refuses to stream or hangs while streaming this may be due to one or more reasons.
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